NOVONS
v4.54
Concierge · Neurosurgical Spine
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9:41
Synced
Task-only mode · attorney access disabled by your admin
Good morning
Week of —
7
Attorneys
3
Visited
2
Referred
4
Remaining
This week · attorneys
Tap → pre-visit · Hold name → contact · Hold Call → number picker
Tasks · 2 of 5 done
View all ›
Attorneys
Tap a row → pre-visit read
+
🔍
Tasks
2 / 5 done+
Week of —
Pulse
You're on fire this week 🔥
Team standings
✨ Your edge this week
Make this week count.
🚀
Momentum is everything.
Team leaderboard
This month
⚖️
You 👑
23
Visits
11
Cases sent
6
Conversions
🔥 4w
Streak
⚡ Your visit Tuesday → 2 cases booked
Your work is producing results in real time. Keep it rolling.
More
🙂
Field Marketer
🔔
Enable push notifications
Friday close-out · Monday kickoff · office updates
Tools
📋Pitch script
📨Send referral packet
🧾Log expense
📸Scan receipt / card
📅Friday close-out
Sign-in & security
🙂Set up Face ID
🔢Set PIN (fallback)
Preferences
🌓Appearance & rewards
🔔Notifications
Demo controls · testing only — removed at launch (controlled by CTA panel)
🎚Task-only mode (set by admin)
Account
Help & guides
🔒Lock app
🚪Log out
Paralegal
🧑‍💼
Attorney
⚖️
🏠
Home
⚖️
Attorneys
☑️
Tasks
📊
Pulse
More
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ACTIVE
⚡ Your play
Relationship
Last referral
Cases sent
🔒 Cases sent = your volume number. Case value, quality & account ranking stay in the CTA portal — never on this screen.
Call
Text
Log
Tap Call=dial · Hold Call=number picker · Tap Text=SMS · Hold Text=email packet
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Attorney
Cell
Office
Fax
Email
Address
Paralegal
Cell
Office
Email
Address
Tap EDIT to change · paralegal starred = priority
drag down or tap outside to close
Edit attorney
Name & firm are locked
EDIT MODE
Attorney contact
Name & firm locked
Paralegal
Saving notifies the admin to approve · closing without saving discards
drag down or tap outside to close
Select number
drag down or tap outside to close
Quick dial — search attorney or paralegal
🔍
Start typing to find someone to call.
★ = priority paralegal
drag down or tap outside to close
Log visit+10 pts
Visit type
Drop-in
Scheduled
Call only
Gift drop
Outcome
Will send cases
Interested
Not in
Paralegal only
Notes — type or dictate
System extracts action items automatically
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Log submitted
Visit logged
Logged
✓ Visit recorded
Action items will appear once processed
+10 pts earned this visit
Send referral packet →
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Email referral packet
Pre-approved · from the practice
FROM
NOVONS Med-Legal
medlegal@novons.com
🔒
TO
CC
BCC
NOVONS Med-Legal · always copied
medlegal@novons.com
🔒
⇅ Swap who's TO / CC
🔒 Med-Legal is sender and always BCC'd — every direct attorney interaction lands on the practice record. Not removable.
Message
📋 From CTA portal · 3 variants↻ Try another
CEO review (first weeks) — staged for release. Flips to instant-send later.
drag down or tap outside to close
⚖️ Attorney
🧑‍💼 Paralegal
Add attorney
Scan a card or fill the form · syncs to CTA portal
📇
Scan business card
OCR auto-fills name, firm, phone, email
— or type it —
Attorney name
Firm
Street address
City · State · ZIP
Cell · Office · Email
Add paralegal high-value grab
Name + phone, link to their attorney — that's it
📇
Scan card
OCR grabs name, phone, address
— or type it —
Paralegal name
Phone
Address
Works with attorney
⚖️
Select attorney
Confirm this is the correct attorney
↔ Flip the card anytime — caught a paralegal while adding the attorney? Just flip.
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Pitch script
Live from the practice playbook · updated centrally
Opening
"Hi [Name], I'm with Novo Neurosurgery — Dr. Tomac's concierge spine practice. We specialize exclusively in high-value PI spine surgery and close cases in under 30 days."
Value prop
Board-certified neurosurgeon, MD/PhD. Full binder ready for trial. Direct attorney communication. Global ASC billing with David Winter — no surprises.
Objection: "I use another surgeon"
"Totally understand. We only ask for one case to show you the difference. Dr. Tomac handles it personally from intake to closure — you'll see the documentation quality immediately."
Expansion hook
Now covering Orlando, Tampa, Naples, and North FL. Your clients outside SFL can be seen within the week. Same surgeon, same standard.
Close
"Best next step — I'll send you our referral packet right now. Our Med-Legal team is available same day on the direct line — call or text (954) 686-6340."
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Send referral packet
Select attorney
Packet includes
Booking linknovons.com/book
Med-Legal direct number1-855-NOVODOC, ext 110
Med-Legal vCardnovons.com/vcmedlegal
Practice vCardnovons.com/vcnovons
PI packetnovons.com/pi
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Help & guides
iPhone shortcuts & quick how-to
iPhone text shortcuts
.bookBooking link
.referReferral page
.piPI packet
.picPI packet (Spanish)
.feesFee schedule
.clinicsClinic locations
.hospitalsHospital affiliations
.ascASC / surgery center info
.reviewengReview request (English)
.reviewspaReview request (Spanish)
Set these up in iPhone Settings → General → Keyboard → Text Replacement. Full setup chapter with screenshots is in the SOP folder.
Using the app
Log a visitTap Log+ on any attorney
CallTap = cell · hold = pick number
Text / emailTap Text · hold = email packet
Dictate🎙 button in any notes field
Quick addFloating + · hold = message team
Close the weekMore → Friday close-out
Need a person
Med-Legal direct1-855-NOVODOC, ext 110
Bookingnovons.com/book
drag down or tap outside to close
Log expense
Receipt required · real-time budget meter
Category
Paralegal gift
Attorney meal
Mileage
Other
Amount
📸
Attach receipt (required)
OCR auto-fills the amount
Monthly budget$0 / $500
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RECEIPT / BUSINESS CARD
System logs to expense report · CEO reviews
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📅 Friday close-out
Close out both your attorney visits and your open tasks before the week locks.
This week's attorneys
Open tasks
Nothing checked yet — check what you completed, then close.
Defer unfinished to next week with reason
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Complete task
Task
Outcome (optional — only if this was an attorney contact)
Will send cases
Interested
Not reached
Not interested
Note (optional)
AI extracts follow-ups
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Message the team
Quick capture · routed & audited for the CSO/CMO engines
Admin
👩‍💼
Practice Admin
Message a teammate
👥
Coordinator or marketer
📋 As task
📱 As SMS
Speech → text, in front of you
Task — lands on Tatiana's queue, fully in-system & audited, feeds the CSO/CMO engines.
drag down or tap outside to close
Send a text
Pre-approved language · choose who it goes to
Send to
📱 Attorney · cell
Message · preset from CTA portal
📋 From CTA portal · EN / ES variants↻ Try another
👁 Preview what they'll see ▾
Routed through Med-Legal direct (954) 686-6340 · full audit
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Add a task
A note-to-self · or route it to the team
⚡ AI-assist · which attorney is this about?
General
Task
Captures how you think — feeds the agent
For
Myself
Admin
Med-Legal